Privacy Policy
Last updated: January 24, 2025
1. Introduction
StenoTracker ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information (email address, name)
- Job and transcript data you enter into the application
- Client information and rates you configure
- Payment information (processed securely through Stripe)
- Communications you send to us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Generate analytics and insights about your work patterns
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is encrypted in transit and at rest. We use industry-standard security practices and regularly review our security procedures.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with service providers who assist us in operating our application (such as hosting and payment processing), and only to the extent necessary for them to provide their services.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Export your data in a portable format
8. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.